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Meet Bzz Box

Bzz Box creates thoughtfully designed bamboo boxes and related storage products for customers who value sustainability and quality craftsmanship. As the brand gained traction and prepared for a larger product launch, founder Jonny found himself spending more time packing boxes than focusing on growth.

Like many growing eCommerce businesses, fulfillment started as an in-house operation. Orders were packed manually, space was tight, and shipping quickly became a bottleneck. What worked early on was no longer sustainable, especially with new products on the horizon.

The Challenge

Before partnering with ShipDaddy, Bzz Box handled fulfillment in-house. While manageable early on, increasing order volume and an upcoming product launch made self-fulfillment unsustainable at scale.

To support growth, Bzz Box’s founder, Jonny, transitioned fulfillment to a well-known 3PL provider. While the service offered increased fulfillment speed and better rates, the experience fell short. Communication felt impersonal, customer service was inconsistent, and the relationship lacked the trust he was looking for in a long-term partner.

Returning to in-house fulfillment was not a realistic option given the volume and complexity of orders. Bzz Box needed a new 3PL that could reliably handle the increasing order volume and fulfillment complexity, all without sacrificing service quality.

Ultimately, their team was looking for a partner who could not only handle the logistics but also feel like a true extension of their business. Cue ShipDaddy.

The ShipDaddy Solution

ShipDaddy stood out immediately not just for its operational capabilities but also for its people-first approach. From the start, Jonny connected with the team and appreciated their straightforward communication, transparency, and genuine interest in his business.

With ShipDaddy, Bzz Box gained:

A dedicated account team that understands the brand and its goals
Fast, reliable communication through Slack for real-time support
A fulfillment partner that is flexible, responsive, and easy to work with
The confidence that comes from working with a team that is honest, approachable, and invested in long-term success

The transition allowed Jonny to step away from day-to-day packing and shipping, knowing fulfillment was in capable hands.

The Results

Since partnering with ShipDaddy, fulfillment has become a smooth, stress-free part of Bzz Box’s operations. Orders are handled efficiently, communication is clear and consistent, and Jonny can focus on growing the brand instead of managing logistics.

With a new, larger Bzz Box product set to begin shipping from ShipDaddy, the brand is well-positioned for its next phase of growth. Backed by a fulfillment partner he trusts, Jonny can move forward with confidence, knowing his operations can scale alongside his vision.

Ready to make your move?

‍Looking for a 3PL who can support your operation today and your vision for tomorrow? Let’s talk fulfillment.

How Bzz Box Simplified Fulfillment Without Losing Control

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Meet Bzz Box

The Challenge

The ShipDaddy Solution

The Results

Ready to make your move?